Neaks &tidy policy

IT MUST BE CLEARLY UNDERSTOOD AND AGREED THAT WHILST EVERY CARE AND ATTENTION THAT IS GIVEN TO YOUR PET IN OUR CARE THAT THEY ARE ACCEPTED AT THE OWNERS RISK.

OUR FIRST CONCERN IS FOR THE WELFARE OF YOUR DOG SO THAT IN AN EVENT TO INJURY OR ILLNESS A VET MAYBE SOUGHT, AND UNLESS IT CAN BE CLEARLY SHOWN THAT WE ARE LIABLE, ALL COSTS IN THE CONNECTION AND IN THE CARRYING OUT OF THIS INSTRUCTION SHALL BE AT THE OWNERS EXPENCSE.

VERY CONSTANTLEY MATTED DOGS IS NOT ACCEPTABLE AND IS AN ACT OF CRUELTY UNDER THE ANIMAL WELFARE ACT!

ANY SIGN OR CASE OF NEGLECT WE HAVE THE RIGHT TO REPORT TO THE CORRECT AUTHORITIES

WE HAVE A 48HR POLICY NOTICE  OF CANCELLATION, HOSPITAL OR EMERGENCY APPOINTMENTS ARE ACCEPTED! OR YOU WILL INCUR A CHARGE OF A FULL GROOM PRICE OR DISMISSAL FROM OUR BOOKS IF YOU NEGLECT OUR POLICIES

WE DO NOT TOLERATE IGNORANCE WE ARE RUNNING A PROFESSIONAL BUSINESS WHICH IS IN THE CARE AND BEST INTEREST OF YOUR ANIMAL

I LIKE TO WORK WITH MY CLIENTS AND IM HERE TO EDUCATE AND ADVISE  IN THE BEST WAY I CAN AND TO MAKE SURE ALL OWNERS ARE DOING THE RIGHT BY THEIR PET

WE DO TAKE PICTURES AND VIDEO BLOGS OF YOUR ANIMALS DURING GROOMING TO EDUCATE  STUDENTS AND OTHER GROOMERS NEEDING TIPS AND ADVICE, BUT TO ALSO MAKE SURE CLIENTS ARE AWARE WHEN BUYING VARIOUS BREEDS OR RESCUES AND PUPPIES HOW DIFFICULT IT CAN BE AND TO MAKE SURE THAT YOU MAKE THE RIGHT BREED CHOICE AS SOME REQUIRE MORE GROOMING THAN OTHERS  OR IT MAY NOT SUIT YOUR LIFESTYLE! PHOTOS WHICH ARE TAKEN ARE  IN NO WAY USED FOR SLATING OR BEING UNKIND IN ANY WAY. BUT IN SEVERE CRUELTY IT IS OUR RIGHT TO REPORT AND PHOTOS SENT TO APPROPRIATE AUTHORITIES

EDUCATION IS THE KEY HONESTY IS MY BEST POLICY!